1. Describe the two perspectives on how much impact
managers have on an organization’s success or failure.
2. Why is it important for managers to understand the
external environmental components.
5. Refer to Exhibit 2-6. How would a first-line manager’s
job differ in these two organizations? How about a toplevel
6. Classrooms have cultures. Describe your classroom
culture using the seven dimensions of organizational
culture. Does the culture constrain your instructor?