1. When the speaker creates ________ in the speech, the listeners are able to grasp the pattern, anticipate the direction, and become more active participants in the speech situation.
2. With which of the following types of delivery does the speaker run the risk of ignoring the audiencemore active participants ?
3. An outline is too broad and unfocused if it has more than ________ levels of development.
4. The most important aspect of facial expression is:
making eye contact.
eye brow raising.