Systems theory helps us answer the question, “How does this work?” (Wilmot & Hocker, 2014, p. 222). Conflict is something everyone deals with in their lives and each individual has their own conflict styles. When looking at conflict there are several things that should be looked at one that comes to mind with me is “Nature of the conflict” as discussed by the Wilmot and Hocker Conflict Assessment Guide. If we look at the case study “Eye to Eye” as an example, it shows two individuals with the same form of conflict styles; both are one sided and only can see their side or their point of view. This is fairly common in conflicts. Another form of conflict that comes to mind is “me vs you”, the need to “win” at all costs. Both of these types of conflicts typically show signs of micro-events that occur leading to the conflict and even throughout the conflict.
One of the things I see in the conflict between Monica and Enrique in the “Eye to Eye” case study is micro-events. Metaphoric methodologies search for the images of the procedure held by the members and utilize those as a venturing stone for inventive management options.
The system theory is a full analysis of a conflict. (Hocker and Wilmot. 2014, P. 222) There are many benefits to applying the systems theory for conflicts at home and in the work place. When applying the principles of the system theory, we will understand the perplexity of the individual, the individual role, patterns, the overall system. This can be done in such a way so that blame is not assigned to an individual but the position or role that they belong to.
According to Hocker and Wilmot, a coalition happens when a private bond occurs because of a shared interest (2014, P. 234). The institution of the Army has a working policy in place where each Soldier will be assigned a battle buddy. A battle buddy is someone you normally are close to. Battle buddies are normally close because they are supposed to look out for each other. If you are assigned to a TRADOC unit in the Army, an installation overseas, or deployed, you will need your battle buddy to run an errand to perform certain task. Battle buddies are held accountable for each other’s actions. Also, one is expected to know everything about his or her battle buddy. Soldiers refer to their battle buddies as “battle.” In general, the battle buddy system works and healthy; rewarding bonds are formed.
In rare situations, battle buddies can become toxic. Hocker and Wilmot explains that a toxic situation or environment can occur because of a destructive conflict (2014, P. 236). Sometimes, battle buddies can become so close that they can perceive themselves as them against the Army. They might also think everyone around them are forming cliques are out to get them. While leadership may see the battle buddies as causing problems for the command and may want to separate them.