Companies Implement Risk Management

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Making Enterprise Risk Management Pay Off

How Leading Companies Implement Risk Management

Thomas L. Barton William G. Shenkir

Paul L. Walker

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Credits

Editorial/Production Supervision: KATHLEEN M. CAREN Acquisitions Editor: JIM BOYD Marketing Manager: BRYAN GAMBREL Manufacturing Manager: MAURA ZALDIVAR Cover Design: TALAR BOORUJY

©2002 Financial Executives Research Foundation, Inc. Published by Financial Times/Prentice Hall PTR Pearson Education, Inc. Upper Saddle River, NJ 07458 Prentice Hall books are widely used by corporations and government agencies for training, marketing, and resale. The publisher offers discounts on this book when ordered in bulk quantities. For more information, contact: Corporate Sales Department, Phone: 800-382-3419; Fax: 201-236-7141; E-mail: [email protected]; or write: Prentice Hall PTR, Corp. Sales Dept., One Lake Street, Upper Saddle River, NJ 07458. All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher. Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 Pearson Education LTD. Pearson Education Australia PTY, Limited Pearson Education Singapore, Pte. Ltd. Pearson Education North Asia Ltd. Pearson Education Canada, Ltd. Pearson Educatión de Mexico, S.A. de C.V. Pearson Education—Japan Pearson Education Malaysia, Pte. Ltd. Pearson Education, Upper Saddle River, New Jersey

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Contents

1 Introduction

An Abundance of Uncertainty

New Risk Management Paradigm

Studies of Risk Management

Objectives and Approach of This Study

Organization of This Study

2 Lessons Learned From Case Studies

Risk Identification Process

Risk Measurement

Risk Response Strategies

Risk Integration

Use of Consultants

Driving Risk Awareness Throughout the Organization

Risk Infrastructure

Champions of Enterprise-wide Risk Management

Concluding Comments

3 Chase Manhattan Corporation

Company Background

Chase Manhattan Today

Risk at Chase Manhattan

Shareholder Value-Added

Market Risk

Credit Risk

Operating Risk

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Case Summary

People Interviewed

References

4 E.I. du Pont de Nemours and Company

Company Background

Current Status of Risk Management

Risk Integration

Focus on Earnings

Becoming World Class in Financial Risk Management

Case Summary

People Interviewed

5 Microsoft Corporation

Company Background

Risk Management Group

Business Risk Management

Identifying Business Risks Through Scenario Analysis

Measuring and Prioritizing Business Risk

Awards for Risk Management

Case Summary

People Interviewed

6 United Grain Growers Limited

Company Background

The Road to Enterprise-wide Risk Management

Strategic Risk Management Project

Integrated Risk Financing

Risk Management Infrastructure

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Case Summary

People Interviewed

Reference

7 Unocal Corporation

Company Background

Unocal in 2000

The Nature of Risk at Unocal

Deepwater Operations

Origins of Enterprise-wide Risk Management

Risk Profiles

Risk Management as Cultural Change

Case Summary

People Interviewed

References

8 Conclusion

The Study Companies

Elements of Risk Management

The Future

Assessing Your Organization

Summary

APPENDICES A Enterprise-wide Risk Management Interview Protocol B References C Annotated Bibliography About the Authors Acknowledgments

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8

Advisory Committee

Arnold H. Kaplan (Chairman) Chief Financial Officer UnitedHealth Group Peter G. M. Cox Chief Financial Officer United Grain Growers Limited Gracie F. Hemphill Director—Research Financial Executives Research Foundation, Inc. Karl A. Primm General Auditor Unocal Corporation William M. Sinnett Project Manager Financial Executives Research Foundation, Inc.

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