historical or personal examples

Please answer the below questions in one page using your own and simple words and please put citations and references (3 Resources) examples from the real life.

Questions:

Review the following article: http://news.thomasnet.com/IMT/2004/04/27/6_keys_to_gaini/

Provide some practical examples of how you could institute these types of trust strategies in a negotiation. historical or personal examples