DUE TODAY 09/12/17 at 20:00!!!
Discussion Post 300-500 words
Darci Kleindl was appointed as the General Manager of Sales Excellence and Sales Enablement for the Microsoft Business Solutions group with the intent of streamlining the operations of a global team of team of customer support managers dealing with a diverse clientele. She decided to use a strategy called ‘The Five Behaviors of a Cohesive Team’ in order to establish a culture of trust, accountability and collaboration.
• Do you think she was successful in establishing this culture?
• What do you think she could’ve done differently in order to achieve this success?
