1. What is the best way to avoid misusing words in your business and technical writing?
A. Use only words you know.
B. Keep your sentences short.
C. Think in terms of your reader’s likely vocabulary.
D. Make frequent use of a dictionary.
2. In the sentence “Although Harry was concerned, the report that he wrote was verwhelmingly approved,” what word is the antecedent of the pronoun that?
A. Harry
B. report
C. wrote
D. approved
3. In the most general terms, your basic objective in writing a business or technical document of any kind is to convey
A. a value.
B. an idea.
C. meaning.
D. understanding.
4. In the sentence “Do you know whose book is lying on the conference room table?” which word is a preposition?
A. whose
B. lying
C. on
D. table
1. What type of language should you use if you’re writing to a group of Ph.D.’s?
A. Plain, clear language
B. Technical jargon
C. Formal language
D. Pompous language
2. One way to make your business or technical writing concrete is to use
A. words that evoke emotions.
B. facts and figures whenever you can.
C. as few words as possible.
D. vivid words to describe your subject.
3. What, if anything, should you do to correct the following sentence? He has the ability to affect the outcome, but he’s not likely to take that chance.
A. Nothing. The sentence is correct as it stands.
B. Change ability to capacity.
C. Change affect to effect.
D. Change likely to liable.
4. Which one of the following words is an example of a first-person pronoun?
A. She
B. You
C. We
D. They
1. Because components aren’t always represented by standardized _______, a troubleshooter must be able to determine a component’s identity by its location or connection to other components in the system.
A. symbols
B. figures
C. facsimiles
D. marks
2. When troubleshooting a portion of an industrial process, it’s important to remember that a(n) _______ can cause a good electrical component to appear faulty.
A. process problem
B. abnormal output
C. steady voltage
D. process control diagram
3. If you’re troubleshooting a lighting system in an industrial setting and no electrical drawing is
available, how should you locate the source of electrical power for the lighting?
A. Call the power company.
B. Short out the conductor to see which breaker trips.
C. Call in another troubleshooter.
D. Follow the conduit path.
4. Before initiating any tests, the troubleshooter should be able to _______ in the system.
A. point to and identify each component
B. operate any piece of equipment
C. energize every component
D. work on running equipment
1. Flash burns, which can result if a short occurs, are prevented by not approaching any closer than the
A. passed approach zone.
B. flash protection boundary.
C. flash prevention zone.
D. restricted protection boundary.
2. A troubleshooter must master the art of _______ to successfully communicate his or her assessment of a problem to the individual responsible for the operation of the faulty equipment.
A. self-denial
B. interpersonal skills
C. sociability
D. customer relations
3. A logical method of approach followed by troubleshooters working on somewhat complex electrical systems is considered to be ________-based.
A. random
B. history
C. chance
D. process
4. When comparing chance methods of approach to troubleshooting, the _______-based approach is somewhat more refined than the random approach.
A. chance
B. history
C. research
D. session
1. To confirm there’s a closed path in a control circuit, an industrial troubleshooter might employ a
A. chance approach.
B. scale.
C. random approach.
D. continuity tester.
2. When troubleshooting a complex process-control system, mechanical tasks, such as opening or closing valves, or adjusting flow, level, or pressure controls, should only be attempted by the
A. system operator.
B. maintenance supervisor.
C. electrical troubleshooter.
D. plant manager.
3. A positioning robot in an industrial painting process isn’t completing its typical range of motion, though the robot’s programming hasn’t been modified. A troubleshooter familiar with the robot’s normal behavior is called in to evaluate the problem. One of the first thngs he does is compare the current operation with the normal operation. This is an example of a _______ approach to troubleshooting.
A. historical
B. planned
C. process
D. documented
4. The level of _______ transferred to a person is what can be fatal in an electrical-shock accident.
A. continuity
B. current
C. resistance
D. ground-fault
