VIDEO CASE
1. The Container Store employees are the happiest and most empowered employees to ever work in retail. If employees are empowered, then by definition the structure must be more
Multiple Choice
organized.
matrixed.
centralized.
decentralized.
Formalized.
2. At The Container Store values guide everything they do. This is in sharp contrast to an organization with high __________, which will have rules to guide everything people do.
Multiple Choice
networking
formalization
Correct
integration
centralization coordination
The Container Store utilizes part-time employees. This is what part of managing high information-processing demands
creating horizontal relationship
slack resources
identifying core competencie
increased need for informatio
self-contained tasks
The Container Store cross-trains its employees. What kind of an organizational structure would not be appropriate for The Container Store because of its barrier to this kind of practice?
decentralized structure
matrix structure
coordinated structure
divisional structure
functional structure
When employees can make decisions at The Container Store that store managers typically make, ____________ is clearly part of the organization.
vertical structure
planning
centralization
decentralization
mutual adjustment
Communication is key at The Container Store and using teams is one mechanism that allows for flexible coordination. This is referred to as
hierarchical levels.
matrix survival skills.
coordination by standardization.
span of control.
coordination by mutual adjustment.
