What do you think of Lipman’s statement?

Please read Doug Lipman’s (1998) statement on how to become helpful active listeners.

As a helpful listener

1. I do not interrupt you.
2. I do not give advice.
3. I do not do something else while listening to you.
4. I do not convey distraction through nervous mannerisms.
5. I do not finish your sentences for you.
6. I do not assume I know what you mean.
7. I do not convey disapproval, impatience, or condescension.
8. If I am confused, I show a desire for clarification, not dislike.
9. I do not act vindicated when you misspeak.
10. I do not sit impassively, withholding participation.
11. I project affection, approval, interest, and enthusiasm.
12. I am your partner in communication.

Please answer these questions:

• What do you think of Lipman’s statement?
• When you speak in public, what is the most important behavior that you expect or wish from your audience (use Lipman’s statement)?